IT Support & Cloud Services
IT That Just
Works
1st Tecno Solutions keeps small businesses running - managed IT support, cloud migration, Microsoft 365 and network infrastructure, all under one fixed monthly agreement. When something breaks, you talk to an engineer, not a ticket queue.
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Response-first helpdesk
Real engineers answer, remote-fix first, on-site when it matters.
Fixed monthly pricing
One predictable retainer. No surprise invoices after a bad week.
Proactive monitoring
We watch your systems so problems get fixed before you notice them.
What We Do
Your Whole IT Stack,
One Partner
Most small firms juggle a hardware reseller, a broadband provider, a software consultant and a friend-of-a-friend who fixes the printer. We replace all of that with one accountable team that knows your business.
01
Managed IT Support
Our core service. A monthly retainer that covers your users, devices and servers - helpdesk, patching, backups, antivirus and asset management. We become your IT department without the payroll cost of one.
- Remote helpdesk with on-site escalation
- Proactive patching and update management
- Managed backup with restore testing
- Monthly health report in plain English
02
Cloud & Microsoft 365
Migration to Microsoft 365 and Azure, licensing managed for you, email security configured properly, and staff set up to work from anywhere without losing data on a laptop in a taxi.
03
Network & Infrastructure
Structured cabling, business-grade Wi-Fi design, firewalls and switching for offices, warehouses and multi-site setups - installed, documented and monitored.
04
Hardware Procurement
Business-grade laptops, servers and peripherals sourced at trade pricing, imaged and delivered ready to use. We handle warranty claims so you never sit on hold with a manufacturer.
05
Cyber Security Baseline
Sensible, proportionate security for small firms: multi-factor authentication, email filtering, endpoint protection and staff awareness - aligned to the Cyber Essentials standard.
How We Work
No Jargon. No Lock-In.
Just Working Systems.
01
Audit
We start with a free, no-obligation audit of your current setup - devices, licences, backups, security and contracts. You get a written summary of what is solid and what is a risk, whether you hire us or not.
02
Stabilise
First weeks are about removing the daily friction: patching what is behind, fixing the backup that has not run since last year, and closing the security gaps that keep business owners awake.
03
Manage
Ongoing support under a fixed monthly agreement. Your team gets a direct line to our helpdesk; you get monitoring, maintenance and a monthly report written for a business owner, not a sysadmin.
04
Improve
Quarterly reviews look ahead: hardware due for refresh, licences you no longer need, and where the cloud can genuinely save money - planned around your budget, not a sales target.
Get Your Tech Sorted
Fast response. Fixed pricing. No surprises.
Book an IT AuditLet's Talk
Tell us what is slowing your business down and we will respond within one working day. No sales calls, no spam - just a straight answer from an engineer.
Email
hello@1sttecno.co.uk
Coverage
UK-wide - remote and on-site